Based on the Health and Safety Executive’s 2019 report, being struck by a moving vehicle ranks as the UK’s second most common cause of workplace fatality, only behind falls from height. This statistic is particularly prevalent for workers operating in the rail sector due to the large number of moving vehicles that they typically encounter during a given working day.
In general, modern trains are very long and are driven by a forward engine, located close to the driver’s cabin. Therefore, when a train is reversing, the driver is often unable to see any potential hazards or track-side personnel at the rear of the train. As such, the risk of inadvertently striking a track-side worker is much higher than when the train is moving forwards.
The location of the engine means that the end of the train is fairly silent and can approach track-side personnel unawares, particularly if they are operating noisy machinery. This problem is further exacerbated by trains often being reversed towards the end of a shift, or during off-peak service times, meaning that track- side conditions are dark and visibility may be poor. These factors can make railways and railyards a hazardous environment for personnel.
To help address this problem, Birmingham-based company, Rail Safety Solutions Limited, has identified the need for a warning system to help improve worker safety. It subsequently filed a UK Patent for this technology in September 2018, which was granted in early
November 2020.
Rail Safety Solutions Limited’s patented invention takes the form of a battery-operated wireless warning system, containing a beacon, an audio speaker and a pair of magnets (60), which allow the housing unit (4) of the system to be easily fixed to the rear of a train.
Prior to reversing, the train operator - or a worker - can fix the warning system to the rear of the train before activating the beacon and/or audio speaker using the respective switches (42 and 44).
Once activated, the beacon emits a flashing light, which provides bystanders with a visual indication of the location of the train. Similarly, the speaker provides an audio message upon activation, such as ‘warning - this train is moving’, to help further identify the potential hazard to any workerstrack-side workers. In doing so, Rail Safety Solutions Limited’s product is helping to make railyards and other track-side locations a safer environment.
Patents have a life span of up to 20 years from the date of filing and this valuable monopoly gives the patent owner a period of exclusivity during which they can control the manufacture, sale and licensing of their innovation. Therefore, Rail Safety Solutions Limited can now benefit from the power of a granted patent, helping the business to establish a market for their product. Without patent protection, competitors would be able to freely copy the innovation, flooding the market and diluting the success of the original product.
Now that a patent has been granted, Rail Safety Solutions Limited will also be able to make the most of the Patent Box corporation tax relief on profits generated from the sale or licensing of its product.
Although a relatively simple and straightforward concept, this warning system has the potential to save lives, showing that companies don’t have to reinvent the wheel in order to create a product worthy of patent protection.
It will be interesting to see to what extent this technology becomes adopted by railyards and other rail operators in the near future.
Nicola Anderson is a patent attorney at intellectual property firm, Withers & Rogers.
www.withersrogers.com
Asbjørn Halsebakke argues that shipyards, and the industry that supports them, must shift away from a blinkered approach to CAPEX. By expanding our horizons beyond cost, and considering benefits and value, he says, all of shipping’s stakeholders can reap huge rewardsconsidering rewards
It’s difficult to break established patterns of behavior. Once something becomes the norm it is accepted and viewed as ‘conventional wisdom,’ even when it’s not in the slightest bit smart. And that’s what has happened with shipbuilding.
There’s always, ALWAYS, a focus on CAPEX. What will this ship cost? Can we make it any cheaper? How does it compare to what I can get from Yard B? If we can save money, or undercut the competition, it’s surely good for business, yes?
In an industry where the smallest margins are seemingly a matter of (commercial) life and death, the race to the bottom continues to gather pace. But who will be the winners?
Before we address this, let me state for the record that I am not naïve. I understand that shipowners and yards feel a huge financial strain, especially now during this time of global disruption and associated economic pain. If you can save money you do. I mean, why wouldn’t you?
Well, maybe because it’ll end up costing more…
Time to reboot
Yards are under pressure to push out vessels as cheaply as possible. This comes from owners, but it also comes as a result of the aforementioned ‘norm.’ This is what they’re meant to do, right? It’s what everyone does. Build quickly, often without having an owner lined up at all, sell quickly and move on to the next project.
But being cheap isn’t the same as delivering value. Savings for owners in CAPEX can be far, far outstripped by costs in OPEX over a vessel’s lifetime – or even over the first few years of operation. We’ll get on to that shortly. At present, there’s extreme short-term pressure and that fuels the need for short-term savings. But it’s often bad for everyone – for the yards (forced to slash prices), for the owners (who don’t get the best value solutions) and for society, who simply don’t get the environmental performance and standards they deserve.
And because this is ‘conventional wisdom,’ we keep on making the same mistakes, over and over again, ship after ship after ship.
We need to reboot the system. And green, sustainable solutions should be the first factor we program in.
Common sense switch
I can already hear a couple of virtual groans. ‘Green! But green technology costs more!’
Unfortunately, that’s usually the case. And that’s why yards don’t tend to offer truly green solutions in their newbuilds, unless specifically pressured to. Which, as yet, doesn’t happen enough.
So, yes, CAPEX may be more. But what if OPEX could be considerably less? Wouldn’t you rather spend $50,000, for example, on a car that cost virtually nothing to run and had a higher resale value than one that was $40,000 and cost you $5,000 a year? And what if that car was simpler and more reliable to own and better for your children, better for the world?
It’s not, or shouldn’t be, a difficult decision.
Unlocking added value
But forget the car. We’re talking about ships, aren’t we? So, let me use my own company as an example.
Yaskawa Environmental Energy/The Switch makes innovative drive train technology that is tried, tested and market-proven. We focus on solutions that create, contain and consume energy responsibly and efficiently. Two of our main offerings are our DC-Hub, which is capable of utilizing any electrical energy source, therefore future-proofing vessels, and our permanent magnet machines, which convert mechanical energy to clean, green electrical power. Used together, these help deliver huge efficiency gains on vessels, reducing fuel burn by up to 35 per cent and cutting maintenance costs by between ten and 20 per cent.
Think of the savings involved in that. By spending a little more in terms of overall project cost, you unlock huge business efficiencies over the vessel’s lifetime – potentially providing ROI after a couple of years – and protect the planet from ton upon ton of greenhouse gas emissions.
Less pollution, less fuel, less maintenance, less cost. What more reason do you need to specify a green solution?
Outstanding position
Owners aren’t doing that ‘en masse’ yet, but they are coming round. And once the demand is there, the yards will meet it. But the yards should move to create that demand, too.
Surely there’s a business opportunity to integrate green technologies, such as The Switch solutions, into their newbuilds, marketing them as responsible and hugely cost-effective assets that will deliver compelling long-term benefits. In a me-too market where everyone is focused on price, why can’t smart yards differentiate themselves as pioneers in value? As partners to owners, looking after their business needs, reputations and the environment, rather than simply suppliers that fulfill orders and forget OPEX, moving from one project to the next?
Governments have a role to play, too. By rewarding yards and owners for greener building initiatives, they can provide incentives while positioning their national industry as the shipbuilders of the future, focused on quality, environmental stewardship and value. There’s no downside to that. It’s the embodiment of positive action.
A smarter way forward
Shipbuilding is a business, and businesses need to make money. My argument is the way to do this – a way that truly benefits all of shipping’s myriad stakeholders – is not by cutting costs, but rather by providing value. This is what smart owners are going to look to in the future, and smart yards need to wake up to a new way of working if we’re ever going to enable a truly sustainable maritime industry.
Call this unconventional if you want, but I believe it is wisdom. If we keep focusing on short-term CAPEX, we’ll all end up paying in the long term… and nobody wants that.
Asbjørn Halsebakke is Director, Technical Solutions, Marine, Yaskawa Environmental Energy / The Switch. Yaskawa Environmental Energy / The Switch focuses on electrifying the world with game-changing green technologies. Its innovative electrical drive train products, capabilities and solutions convert energy sustainably, store energy effectively and consume energy responsibly. Today, it has over 16 GW of megawatt-class environmental energy technology delivered for leading energy pioneers throughout the world. It is on a mission to enable more profitable power generation, energy storage and use, while lowering the cost of electricity, operations and emissions.
www.theswitch.com
Navigating rapid demand changes in the A&D industry. By Kourosh Samini
AAerospace and defense (A&D) is a broad sector encompassing a raft of organizations, each facing different but momentous challenges in navigating the current crisis. Civil aerospace has been especially badly hit by the pandemic, with many airlines now running at only around 20 per cent capacity as a result. The arrival of the vaccine has the potential to help restore air travel to pre-Covid levels but airlines aren’t expecting to see a significant boost in passenger numbers in the near future at least.
This drop off has had a knock-on effect on aerospace manufacturers who have seen demand for aircraft drying up. In the UK, aircraft manufacturers received just 13 orders in July and August 2020 and none in September. This figure compares with 152 during the same period in 2019. At the end of October 2020, it was being reported that 12,000 UK jobs in aerospace had either been lost or were at risk because of the Covid-19 pandemic. Defense has been doing better thanks to funding from government ministries, but even here reductions in government budgets may impact manufacturers over the longer-term.
Across both industries, there is an important people dimension, with many employees unable to carry out factory work because they are self-isolating, sick, or concerned about risks. The fact that vaccines are now being rolled out is, of course, welcome news for the sector, but a new approach will still be required by all the stakeholders involved if the A&D industry is to start returning to its previous strength any time soon.
The immediate challenges
Moving forward, it is inevitably going to be a challenge for all A&D firms to get a handle on demand. Forecasting how demand fluctuations will impact airlines and aircraft manufacturers will be very difficult; the industry is facing an unprecedented environment so historical forecasting will be of little value and traditional sequential forecasting is just too slow.
As a result, many manufacturers, whether they supply into the civil sector or defense, will cut optional capital spending to support operational continuity and they may also reduce expenditure on non-essential projects until demand picks up. This strategy may well work for larger manufacturers, but tier one and tier two suppliers will struggle as they lack the financial power to bounce back.
These supplier businesses will likely end up being the bottleneck from the financial and operational standpoint so they will take a greater hit which will disrupt the whole supply chain. This turbulence will affect civil aerospace in particular, while defense will remain cushioned from the worst impacts because it will be able to turn to government support to protect the supply chain.
Planning further ahead
Over the longer-term, companies are looking to develop a more flexible supply chain that allows them to move to an alternative supplier if one link in the existing chain fails. We are seeing a huge shift to manufacturers wanting to put in place an alternative supply chain
and those manufacturers that fail to do so will surely feel the longer-term impact severely.
In the civil sector the old normal seems elusive. With few able to predict for certain whether we will ever get back to anything like the demand levels of the past, it is high time for a new approach to help the industry get back on its feet.
Looking for a better way forward
Whether civil or defense though, manufacturers need to ask: how do we get a stronger real-time awareness of the supply chain? They must understand, for example, which locations have hardly been affected by Covid-19 as well as the places where there has been a heavy impact.
Manufacturers also need to be aware of how they can gain access to alternative suppliers. They must keep lines of communication with customers and suppliers open. That’s especially key with the defense industry because if they fail to do so they could end up incurring huge penalties.
There is now a need to move away from the sequential planning and manual-focused approach that many have relied on historically to move to a more agile planning methodology. Doing this will help manufacturers mitigate risk going forward.
Preparing for recovery – the keys steps
In terms of defense, the end customer is the government so contracts are likely to be program-based and therefore will have specific systems, data, and operational processes in place. For example, part numbers that can be specifically introduced for the duration of a program helping to track parts. Any changes in circumstances, to do with a part for instance, will need to be communicated across the supply chain. Lack of transparency across the extended supply network can result in a failure to fulfil an order by any contractor which will have a knock-on effect on the entire chain, leading to conflicting priorities where different contractors bid for different projects.
If manufacturers don’t address this issue, they will overrun budgets and be forced to ask for more money and as a result they are likely to be penalized by the government.
On the other hand, civil manufacturers have commercial agreements with private companies. These businesses will need to look into alternative suppliers, real-time visibility and achieve real-time situational awareness across the chain. Ultimately, A&D manufacturers don’t have the power to stop the disruption, but what they can and must do is find and prioritize ways of mitigating the risk.
The key role of concurrent planning
The best way to do this is by adopting a concurrent planning technique. Concurrent planning is the process of making and managing unified plans across multiple time horizons, business processes and organizational boundaries at the same time. It synchronizes data, processes and people to collapse decision-making time, break down organizational boundaries and dynamically balance the end-to-end network. If one person makes a change, everyone else instantly understands the impact on themselves, their team and the organization.
Whether civil or defense, this can help manufacturers to reveal supply chain failures by modelling their entire supply chain and creating a digital twin of it. They can then reduce supply chain risk by providing full visibility through this concurrent technique throughout the entire extended supply chain network.
Any potential disruption can be modelled to provide the ability to assess the alternative risk mitigation scenarios and all this can be done in real-time. New kinds of approaches such as this will certainly be necessary to ensure a bright future lies ahead for the sector.
Kourosh Samini is Senior Industry Principal at Kinaxis. Kinaxis® delivers the agility to make fast, confident decisions across integrated business planning and the digital supply chain. People can plan better, live better and change the world. Trusted by innovative brands, it combines human intelligence with AI and concurrent planning to help companies plan for any future, monitor risks and opportunities and respond at the pace of change.
www.kinaxis.com
Peter Ruffley and Kevin Martin discuss how the global pandemic has provided a catalyst for change, and a real opportunity for maritime to try new ideas, approaches and technologies, especially from other sectorstechnologies, sectors
The maritime industry plays an absolutely vital role in delivering goods and services to those that need it. As the backbone of our supply chain, maritime allows for the cost-effective movement of any goods from one country to another.
The scale of the sector is enormous, facilitating 95 per cent of the UK’s trade at a value of £46.1bn to the UK’s GVA in 2017 and the global sector is set to be worth a staggering $3 trillion by 2030. Maritime isn’t just about the ships, but also includes the logistics, ports, insurers, technology companies, legislative and consulting businesses, and any country with a shoreline has an interest.
As a result of the pandemic, almost overnight, organizations in the traditional sector have had to implement new digital ways of working to maintain the flow of international trade, with many experiencing a net productivity increase as the workforce committed to making the transition work. In the post-Covid-19 economy, the maritime sector will play an even bigger role; with many new technologies being explored that will allow the industry to drive real change.
One of the criticisms laid at the feet of the maritime industry is that it can be slow to adapt to changes in the market. However, being a late adopter could also be seen as an advantage, as when the time has come to change, much of the technology required to transition successfully is already available at a suitable cost.
Capitalizing on innovation
Both offshore and onshore, shipping companies will have to digitize their operations as much as possible in order to operate more profitably and efficiently, and be able to unlock the vast potential of their data.
The new appreciation of technology within the industry presents a real opportunity for transformation. In order to attract new talent with fresh ideas, existing players must accept that traditional processes may change significantly, and be willing to consider alternative approaches. For their part, technologists must not assume that the existing business is entirely irrelevant. The future success of the industry will be defined through a collaborative effort between industry and digital experience.
Shipping has always made some use of data to provide specific solutions (Automatic Identification System data for ship tracking, weather data for forecasting, port data for calls, vessel identification, for example). But AI and machine learning are driving new data application opportunities, alongside a joined-up, global view of data, which other industries such as automotive and aerospace have put at the forefront of their operations for years – predictive maintenance is a good example. Those who learn to harness this data and make all of their data work for them, will grow faster, become more productive and lead in this new era.
One significant challenge to the maritime industry that can cause delays to the supply chain and financial penalties is that a large proportion of vessels are late when delivering cargo. Though this is often for a number of reasons, including inclement weather, there
remains a battle of who to blame in these delays. But the answer isn’t pointing the finger, it’s looking at the data available and using this information to find out why this problem is consistently occurring and mitigating it from happening. By using available data, organizations can predict the risks associated with each shipping route, analyzing elements such as weather data and historical captain performance, to determine the likelihood of the vessel being late, which in turn, will bring great economic benefit.
Sharing and evolving
Another hurdle to overcome within the maritime sector is a lack of communication and knowledge sharing around innovation within the industry. Data sharing is a prominent subject at most maritime industry events, with organizations on all sides extolling the virtues of open data. Yet those same organizations are unwilling to share data. Rather than open discussion amongst the industry as a whole, there is seemingly a cloak and dagger approach – mistrust between companies that they might use information to their advantage. This is also evident amongst other industries, including logistics and hospitality, where there are gaping holes in the data-sharing element, as organizations aren’t willing to share the data they have with others to the benefit of the sector.
This issue is largely down to inexperience with data governance. In the majority of organizations, IT is still regarded in the traditional sense. In order to advance the data conversation in the industry, organizations must evolve their organizational structure to include technology-focused roles, such as the Chief Information Officer. An experienced CIO can introduce the governance and control structures around data that will give organizations the confidence to participate in data sharing activities.
Without a joined-up approach, the maritime industry will not be able to benefit from a holistic view and enhanced insight into how the sector can advance.
Growing data pool
The improvement in location data records provided by the widespread deployment of satellites and improved ship broadband connectivity have already begun improving vessel operational performance, as well as quality of life for thousands of seafarers. Round the clock connectivity facilitates oversight of even the most remotely operating vessels, allowing crews and companies to understand and react to changing local and global events as they occur. A dramatic increase in the availability of data can provide individual organizations and industry groups with extraordinary abilities to address existing challenges, cutting to the heart of issues, providing solutions and identifying new opportunities along the way. For the maritime sector, harnessing the potential of this data is now the industry’s greatest opportunity, as well as challenge. The industry must therefore seize the moment and come together to unlock the full value of its pooled data, whilst demonstrating its credentials and importance to the
global stage.
The new challenges associated with governing and handling large and complex data sets can be daunting for many organizations who already struggle with the status quo. To be successful, organizations throughout the industry must arm themselves at all levels with the knowledge and skills to control, process, manage and use data. Businesses who can introduce the elements needed to operationalize data and expose previously hidden business insights can gain a significant competitive advantage.
Automation is also coming to the wider maritime sector, with a number of global initiatives to attract start-ups and scale-ups to bring their innovative solutions to mission-critical systems and speed up operations. There are different levels of automation, most of which still involve significant human involvement. One huge opportunity is to automate dangerous or repetitive tasks on-board ships. This creates many benefits for the industry, a priority being the reduction of human error that often plays a key role in the cause of accidents at sea. Additionally, an improvement in efficiency, even of a relatively small amount, can deliver huge monetary benefits due to the scale of the port operations.
Remotely-controlled and autonomous shipping technology is developing rapidly. Eventually, vessels on the sea may have the capability to efficiently and successfully evaluate their surrounding environment as well as the health of the ship itself, enabling crucial decisions to be made based on this data.
Conclusion
Providing the maritime industry updates its thinking alongside IT capabilities, the two hand in hand will help the sector to thrive in the short term and into the future. There are huge savings to be made, efficiencies to be gained and advancements generated, once the industry totally embraces these innovations and digitizes their process with a solid data-based foundation. By breaking these barriers and offering greater collaboration, we will see a rapid movement in maritime towards digital innovation.
Peter Ruffley is CEO, Zizo and Kevin Martin is Head of Client Services at 3DEO. Zizo enables organisations of any scale to work with their data effectively to drive improved performance and increased efficiencies. By enabling fast access to data, combined with extremely flexible architecture, Zizo is able to drastically reduce the time it takes to get the right information, to the right person, at the right time. In addition, the platform allows users to experiment with data, enrich that data with external data sources and share their ideas with others.
3DEO are experts in combining 3D visualisation, earth observation and big data analytics. It knows that it is time-consuming and costly for organizations to respond to critical situations with the right solution. Its cost-effective and customisable solutions provide them with easy-to-use tools, informing decisions and turning problems into opportunities.
https://www.zizo.co.uk
https://www.3deo.com
Nicola Anderson looks at a vehicle warning system that helps to further improve safety for rail workers
Based on the Health and Safety Executive’s 2019 report, being struck by a moving vehicle ranks as the UK’s second most common cause of workplace fatality, only behind falls from height. This statistic is particularly prevalent for workers operating in the rail sector due to the large number of moving vehicles that they typically encounter during a given working day.
In general, modern trains are very long and are driven by a forward engine, located close to the driver’s cabin. Therefore, when a train is reversing, the driver is often unable to see any potential hazards or track-side personnel at the rear of the train. As such, the risk of inadvertently striking a track-side worker is much higher than when the train is moving forwards.
The location of the engine means that the end of the train is fairly silent and can approach track-side personnel unawares, particularly if they are operating noisy machinery. This problem is further exacerbated by trains often being reversed towards the end of a shift, or during off-peak service times, meaning that track- side conditions are dark and visibility may be poor. These factors can make railways and railyards a hazardous environment for personnel.
To help address this problem, Birmingham-based company, Rail Safety Solutions Limited, has identified the need for a warning system to help improve worker safety. It subsequently filed a UK Patent for this technology in September 2018, which was granted in early
November 2020. Rail Safety Solutions Limited’s patented invention takes the form of a battery-operated wireless warning system, containing a beacon, an audio speaker and a pair of magnets (60), which allow the housing unit (4) of the system to be easily fixed to the rear of a train.
Prior to reversing, the train operator - or a worker - can fix the warning system to the rear of the train before activating the beacon and/or audio speaker using the respective switches (42 and 44).
Once activated, the beacon emits a flashing light, which provides bystanders with a visual indication of the location of the train. Similarly, the speaker provides an audio message upon activation, such as ‘warning - this train is moving’, to help further identify the potential hazard to any track-side workers. In doing so, Rail Safety Solutions Limited’s product is helping to make railyards and other track-side locations a safer environment.
Patents have a life span of up to 20 years from the date of filing and this valuable monopoly gives the patent owner a period of exclusivity during which they can control the manufacture, sale and licensing of their innovation. Therefore, Rail Safety Solutions Limited can now benefit from the power of a granted patent, helping the business to establish a market for their product. Without patent protection, competitors would be able to freely copy the innovation, flooding the market and diluting the success of the original product.
Now that a patent has been granted, Rail Safety Solutions Limited will also be able to make the most of the Patent Box corporation tax relief on profits generated from the sale or licensing of its product.
Although a relatively simple and straightforward concept, this warning system has the potential to save lives, showing that companies don’t have to reinvent the wheel in order to create a product worthy of patent protection.
It will be interesting to see to what extent this technology becomes adopted by railyards and other rail operators in the near future.
Nicola Anderson is a patent attorney at intellectual property firm, Withers & Rogers.
www.withersrogers.com
Gartner has highlighted four steps that transportation companies can take to deliver successful AI projects
As adoption of artificial intelligence (AI) in the transportation industry continues to slowly grow, Gartner, Inc., recommends that transportation CIOs follow a four-step process to ensure success with AI projects. Many transportation companies recognize AI as a game-changing technology, however some barriers to adoption still exist.
“The current environment has triggered low ridership numbers and operational disruption in the transportation sector, prompting a major need for cost optimization amongst transportation companies,” said Pedro Pacheco, senior research director at Gartner. “Some organizations have implemented AI to help drive cost savings, however that number remains low. According to a Gartner survey only 12 per cent of transportation respondents have adopted AI, while 35 per cent of respondents of other sectors implemented AI to deliver greater cost reductions or a larger revenue increase.”
Analysts recently discussed AI applications in transportation at the Gartner IT Symposium/Xpo 2020 EMEA (9-12 November 2020). During the Symposium Gartner analysts explained the most common pitfalls transportation companies encounter when deploying AI.
Demonstrating the industry applicability and business benefits of AI and integrating it into existing infrastructure are the key obstacles to AI progress in the transportation sector.
Gartner identified four steps that can help transportation CIOs better formulate use cases and identify which business process operations can be extended to AI capabilities.
Step 1: Define AI Use Cases
Transportation CIOs should start by gaining a broad understanding of all areas and use cases where AI can be used in their organization to achieve financial benefits. Essentially, AI must be seen as a tool to solve problems in areas that are critical for transportation companies, such as the reduction of operational costs or greater customer centricity like service reliability and speed of delivery.
“Transportation CIOs should work closely with several experts and vendors who can help them identify specific AI use cases and quantify their benefits,” said Mr Pacheco.
Step 2: Create an AI Growth Plan
Transportation CIOs should develop a concrete plan that demonstrates how AI can help the company achieve growth – either by setting specific revenue targets or through cost optimization that ultimately frees capital to make other investments. The growth plan should also focus on both short payback period actions and long-term deliverables. Some companies, such as Tesla and Bosch, created entire standalone AI teams that not only develop AI applications but educate their organizations on the benefits of AI. This approach enables a greater variety of AI applications across the entire organization.
Step 3: Present Plan to the Board of Directors
Once the AI growth plan is finalized, transportation CIOs should present it to the board of directors. In many cases, this plan will imply adapting the company’s long-term strategy to account for the benefit of AI, along with the necessary investment. As such, showing both long-term growth opportunities and short-term wins to the board of directors is important. To address possible initial skepticism, ensure several case studies that demonstrate successful AI projects are included.
Step 4: Gather Resources
In order to progress and complete an approved AI growth plan, transportation CIOs need to garner the right resources. Gartner analysts said that if the right AI skills and capabilities do not exist internally, talent can be acquired, or external partners can be selected to help the organization acquire an AI skillset.
“Developing successful AI applications requires a multidisciplinary team that gathers both IT expertise and business process owners. This is critical to validate that business requirements are carefully set as well as to ensure the AI solution will tackle the business problem,” said Mr Pacheco. “Companies that are serious about AI need to embrace it as a company-wide priority rather than relegate it as an IT-only objective
Gartner, Inc. is the world’s leading research and advisory company and a member of the S&P 500. It equips business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. Its unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. It is a trusted advisor and an objective resource for more than 14,000 enterprises in more than 100 countries — across all major functions, in every industry and enterprise size.
www.gartner.com/en
Warehouse space: a new strategy for a new reality. By Steve PurviBy Purviss
In the wake of the Coronavirus crisis, logistics professionals will be seeking to create supply chains that are far more flexible and resilient. Inevitably, a re-think on how much inventory is deployed across the network will be a major factor in reducing risk and securing supply. A new, intelligent strategy on managing space could hold the answer?
Covid-19, the associated lock-downs, and the double hit to both supply and demand, has challenged supply chains and distribution networks in ways unprecedented in the history of advanced economies. Some have stepped up to the plate in remarkable style, others are scrabbling to find workable solutions, and some of course have simply collapsed.
Challenges have extended across all supply chain activities, from sourcing, through transport and distribution, to the adoption of safe working practices. A common factor for many supply chains has been radical change in retailers’, manufacturers’ and shippers’
requirements for warehousing and warehouse-related activities. In some cases, sales activity has slowed to a standstill and firms need somewhere, anywhere, to de-stuff containers and store goods that are still coming in from suppliers. In other sectors, health and groceries most obviously, demand has soared. However, the need to maintain safe distances while increasing throughput raises the floor-space requirement even further.
ECommerce and home delivery, to which much retail activity is moving, is notoriously hungry for warehousing/distribution center space. Manufacturers too have backlogs, not only of finished goods that retailers cannot currently take, but also of raw materials, intermediate and part-finished goods that are waiting on disrupted supply lines.
According to a report just published by property consultants, JLL entitled ‘Covid-19: Global Real Estate Implications’, the disruption to global supply chains will significantly impact the industrial and logistics property sector worldwide. The report notes the ‘outbreak is likely to elevate the issue of supply chain risk mitigation and resilience’, making it likely businesses will start re-shoring or near sourcing, as well as diversifying sourcing, resulting in additional regional demand for industrial facilities.
The report also points out that there could be a reversal of thinking on running lean supply chains with low inventory cover, leading to businesses deciding to increase their inventory levels in the long term – all of which would increase demand for warehousing space.
Clearly, businesses will need to look carefully at how they adapt their supply chains for a new reality post Covid-19, and importantly, how they flex their warehouse space requirements to build in resilience. But before reviewing forward strategies, what have businesses been faced with, here and now?
Enquiries to Bis Henderson Space in April 2020 give a flavor. We have seen manufacturers of, for example, flat pack furniture and kitchen units needing storage because, as no one is moving house or refitting their kitchen at this time. We have been asked to find space to support the spike in healthcare demand. Some requirements are more esoteric – storage of goods intended for a fast food chain’s cancelled promotion, and for goods supporting a major sporting event that has now been postponed to next year.
There are businesses that need space to which they can ‘pull back’ non-essential lines to concentrate on more important products. With much construction work stalled, there is expensive kit that needs to be kept somewhere secure. A trend that may yet be seen is the opportunistic buying of ‘fire sale’ goods in the current depressed markets – these materials and goods will also need to be stored. Some needs are fleeting – one business urgently required temperature-controlled storage, as in the early days of lock-down their usual site was not accepting ‘foreign’ drivers. Other requirements may extend for a year or more, even if lock-down is lifted quite soon.
The nature of the facility required also varies. Some just require deep, dark storage. Others need working space for break-bulk, repackaging, order picking with perhaps significant requirements for labor and IT support as well as space. Others again have minimal floor space requirements – they just need to increase their cross-docking capability. And of course, some need reefer or environmentally controlled facilities, or high security, even bonded, warehousing.
Many businesses are navigating their way through the crisis by throwing extra assets, and cash, at the problem – extra staff, additional vehicles, but also for expensive warehouse space in a seller’s market. It’s worth noting that warehouse estate is attracting premium money from investors, and the UK is reckoned, by Savills and other agents, to be ‘under-warehoused’ even in normal times.
For many, this extra expenditure is unsustainable except in the shortest of terms. Tesco, for example, estimates its cost base has risen by between £650 million and £925 million on an annualized basis. Sales admittedly have soared, but on the lowest margin, basic, groceries. Tesco had the advantage of being able to bring back on line two significant facilities that it had been in the process of selling: other firms are not so blessed.
Amid the frenzied acquisition of warehouse space, it is hard to discern much implementation of deep, pre-existing, strategy. And that is strange as, although the combination of depth, reach and scale of the Covid-19 impact is certainly unprecedented, supply chain shocks are very common.
Covid-19 counts as a natural disaster, but there are others – regionally, many supply chains have not fully recovered from February’s floods. Weather ‘events’ in far-away places – floods in Bangladesh, typhoons in the Philippines – are an accepted hazard for the apparel industry. Globally, the effects of the Japanese tsunami of 2011 on sectors from automotive to electronics are well remembered. And it can seem that ‘100 year events’ now happen every month.
Other circumstances that impact on warehousing requirements have a more human element. ‘Preparation for Brexit’ has become a regular event, rather than the one-off that most businesses anticipated. There are planned events – for example stockpiling in advance of moving or re-equipping a production site, or against a major sporting event, or to support a new product launch. More generally, many companies see predictable activity peaks in the run up to Christmas, Easter, or the summer – weather permitting.
There is also the Black Friday phenomenon. The whole sales and promotions scene is out of kilter – back in the day, these were either to launch a new product into, it was hoped, a successful future, or to clear stocks of the less successful lines, not the almost continuous drive for turnover at the expense of margin.
In the process retailers, and more remotely their manufacturers, have lost an important tool. Sales and promotions could be used judiciously to manage demand, promoting turnover in slack times or on slow-moving lines, and conversely to spread peaks that otherwise would exceed the capacity to supply and so result in lost sales.
Yet in a time when almost every industry, rightly or wrongly, claims to be a lean, ‘Just in Time’ operator, many businesses seem deliberately to exacerbate the peaks and troughs. To work, JIT requires either a steady state, or at least accurate demand forecasting with a high degree of confidence. And so, however lean or JIT a business is at point of production, across the supply chain, buffer stocks are back.
Inevitably, post Covid-19 businesses will be looking to build far greater resilience into their supply chains. This will call for greater flexibility, enhanced agility and most likely, higher levels of inventory in the network.
But how should this stock be managed? Is there a cleverer way of flexing storage capacity with demand, improving efficiency and customer service, while keeping costs to a minimum?
Clearly, going forward, companies need an intelligent strategy for their warehousing requirements. They know there will be peaks and troughs in activity, although they may vary in the confidence with which they can predict either timing or scale. They also know that to use their own assets to fully provision against short-term peak demand would be hugely expensive.
Typical strategy
So, the typical ‘strategy’ is to identify a ‘core capacity’, probably linked in some way to average throughput over the year. That will be served from the business’ own assets or through long-term contracts with 3PLs and might account for 90 per cent or 95 per cent of annual activity. Peaks that exceed that capacity are accommodated by short-term leasing of ‘emergency’ warehousing on a spot market.
On the face of it, that may sound like a reasonable strategy. But there are several problems. Firstly, emergency warehousing of that nature does not come cheap. Short leases are expensive, if the peak is for an event like Black Friday or Christmas there will be many other companies looking for space and driving prices up – and available space may not be in an ideal location for efficient transport and distribution.
Additionally, and depending on the profile of the various peaks and troughs and how they overlap, that ‘core capacity’ may spend much of the year seriously underused. That not only represents capital unnecessarily tied up but may also lead to considerable effort in
engaging extra warehouse staff at peak to bring operations up to capacity – before then bringing in the emergency facility as well.
It is also worth bearing in mind that offloading the problem onto a 3PL may not solve the issue. The 3PL has quoted for your business on the basis of clear predictions of volumes and timings. If that suggests, for example, that there is a three-month period where ‘your’ distribution center is half empty, the 3PL will almost certainly have offered that capacity elsewhere. If an unanticipated ‘emergency’ arises the 3PL may not be able to oblige at a reasonable price, or at all. This may not be the 3PL being difficult – it’s how they control costs and leverage their assets.
Resilient strategy
However, there is an alternative strategy. That is to significantly lower the ‘core capacity’ of in-house or 3PL warehousing, and accept that coping with peaks, whether predicted or not, is far from an ‘emergency’ but a normal way of operating. This approach requires access to a range of sites, suitable in terms of size, location, duration of availability, access to labor, IT and other facilities. By tapping into the network of resources available through an independent space broker, and by working with them on a long-term partnership basis, a coherent plan can be developed that builds resilience into the supply chain. Importantly, the relationship needs to be year-round, not ‘just for Christmas’.
As situations develop, forecasts firm up and requirements crystallize, a rolling shortlist of possible solutions can be maintained. Likely sites can be inspected in advance and assessed to ensure that robust processes and continuity are assured – if we use this facility does that require a change in working practices, or in our distribution network, or our IT? Continuous assessment and analysis can enable the early securing of the best facilities at a reasonable cost – far preferable to those available under an emergency spot transaction. And because all this is planned, business can be switched in and out of the additional facilities seamlessly, with minimal impact on the costs and efficiencies of the supply chain and the customers it serves.
In conclusion
Covid-19 is certainly unprecedented in scale, but the problems in supply chain inventory and storage that it is exposing are pre-existing and, not uncommon. The world is increasingly uncertain, and our ability to manipulate supply and demand to our convenience is much diminished.
For many, ‘core’ or ‘steady state’ inventory is a decreasing proportion of the whole: much more is falling into the unpredictable, higher risk segment and that has a big impact on warehousing strategy.
Businesses that win out will take a strategic approach to utilizing flexible storage space on a planned, on-going and coordinated basis, creating a continuous dynamic buffer that flexes with the business. They will work with a specialist space broker/facilitator, not to locate a shed at the last minute, but to analyze the supply chain, the inventory requirements and characteristics, as well as the resulting warehousing needs and solution.
Steve Purvis is Operations Director at Bis Henderson Space. Bis Henderson Space specializes in helping businesses access additional warehouse space and operational services quickly and effectively by matching them with businesses that have spare capacity in their warehouse or by finding longer term alternative property solutions. Bis Henderson Space is able to deploy complex solutions at pace, negotiating flexible contracts specifically tailored to customers’ requirements.
www.bis-hendersonspace.com
Drones behind the scenes – the as-yet-unseen benefits. By Rohit Gupta
For some years now, drone technology has been billed as the next big thing. For many, the main associations which spring to mind when thinking about the technology are their uses in military defense, surveillance, awe-inspiring landscape photography and wedding videos. Elsewhere, we have seen them wreak havoc at Gatwick and Heathrow airports.
Despite these incidents, drones have huge potential for businesses across many industries, including retail, logistics and healthcare. In fact, it was recently predicted that commercial drones will have an annual impact of $31 billion to $46 billion on GDP in the US alone by 2026. The technology also presents many societal benefits such as reducing crime and saving lives.
The ability of drones to offer these benefits is due to the technology’s ability to capture data from its surroundings and to process this to inform actions. Whether autonomous or supervised, drones have evolved now to have both great range and precision, able to collect a constant stream of various data depending on what sensors are integrated. The application of artificial intelligence (AI) to these data streams will only improve the value of drones.
Here, we explore some of the less obvious benefits the technology can bring to various industries and how to tackle the issue of trust.
- Reducing human risk: The surveillance potential of drones can really come into its own when it comes to reducing human risk. The range and agility of the technology, combined with its increasing affordability, allows drones to access and assess areas that would otherwise pose huge potential danger. For example, in the aftermath of a natural disaster or explosion when searching for missing or injured people, or to support in the inspection of tall structures or remote oil rigs. The technology can allow teams to conduct rigorous search and rescue or make repairs as quickly and safely, without putting human life in unnecessary danger.
- Reaching all corners of the world: One of the main criticisms of delivery by drone technology, is that it is unlikely to catch on because the existing infrastructure, already meets consumers’ needs. However, there are places where they can be essential. In remote areas that are cut off from reliable regular transport networks, the delivery of medicine for example, can be relatively cheap, and improve and even save lives. Communities without road, rail or air links, either permanently or as a temporary result of conflict or natural disasters such as a hurricane or earthquake, can also rely on drones for the fast delivery of essentials, including food packages and medicine.
- The future farmer: Many farms in countries like the US and Australia are too big for a single person, or even a team of people, to manage the entire area of land. Previously, some of the largest farms have depended on the use of small planes to get access to certain areas of farmland, which are expensive to run. Drones offer a cost-effective alternative The technology can also be used to treat crops with on-board sprays with great precision enabling entire fields to be treated far more quickly than with traditional machinery. This level of data collection and analysis is beyond even the largest teams of people. Drones allow for quicker and continuous assessment of vast spaces, both indoors and outdoors, and ultimately will drive improvements in agricultural processes and efficiencies by applying this data analysis to ongoing operations.
- Keeping in touch: Another example of how the technology can benefit society and solve a recurring problem of providing temporary structures, such a festivals, pop-up venues or emergency shelters with network coverage and Wi-Fi, is through adding telecoms equipment to drones. It works by essentially functioning as a short-term hotspot for that location. This same use can be applied in areas where the power has gone down following a natural disaster or outage, reconnecting communities in an emergency and again assisting in locating individuals.
Putting trust in drones
It was recently found that only 23 per cent of UK adults support deliveries by drone because of the risks associated with it, whether it is about their deliveries being dropped, drones stolen or delivery drivers losing their jobs. Negative stories, whilst rare, do have an impact on the general perception of drone technology, and therefore organizations need to be cognizant of the speed at which they deploy them.
However, the benefits drones can provide in certain circumstances can be substantial, leveraging their prodigious data-capture abilities and allying these with AI-driven analysis to give valuable insights and drive better decisions. As the technology continues to improve in accuracy and ability and organizations refine how the technology can be used to solve complex problems, they will provide increasing value to society and industry. Whilst the sci-fi film imagery of our skies buzzing with drones will for the moment at least remain a fantasy, what is clear is that drone technology will continue to play a vital role both now and in the years to come.
Rohit Gupta is Head of Products and Resources, Europe, at Cognizant. Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Its unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world.
www.cognizant.com