SunocoSunoco Transportation worked with truck and trailer OEMs to reduce vehicle weight and increase payload.

By Tim O’Connor

Bob Manchester, senior director of transportation operations at Sunoco, says the three pillars of his organization – safety, customer service excellence and efficiency – are intricately linked. If one gets weak or breaks, it affects everything. 


Piedmont AirlinesPiedmont Airlines combats the pilot shortage by offering aggressive incentives while investing in training and jet aircraft.

By Tim O’Connor

There was a time when being a passenger airline pilot was one of the most desired jobs in America, but that is no longer true. Competition for new pilots is driving operators such as Piedmont Airlines to become more aggressive in recruiting and incentivizing the next generation of aviators. “Our growth is limited by the number of pilots we can hire and train,” Piedmont CEO and President Lyle Hogg explains.

PG and EPacific Gas & Electric Company leads the charge in advancing technology to create electric and hybrid utility vehicles to eliminate emissions of greenhouse gases.

By Stephanie Crets

Pacific Gas and Electric (PG&E) Company is one of the largest combination natural gas and electric utilities in the United States. The company provides its services to approximately 16 million people throughout a 70,000-square-mile service area in northern and central California. Much of that service wouldn’t be possible without the transportation and aviation services department, with vehicles that go into the field every day to service outages and take care of other customer needs.

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Five Star Food Service focuses on meeting the food and beverage needs of its customers while becoming more efficient in its daily operations.

By Janice Hoppe

Five Star Food Service hangs its hat on being customer service-oriented because it can’t sell product that is not in its vending machine or Avenue C micro-markets. “We want to make sure that when your associates want a bottled beverage, that bottled beverage is there to buy,” Corporate Fleet Manager Grayson Wood says. “It’s how our operation functions that sets us apart from companies. Customers for life are never given, always earned.”

The Chattanooga, Tenn.-based company was founded in 1993 as an acquisition company with 26 branches in eight states. In 2008, Five Star Food Service became a franchise of Canteen, the largest vending services company in the United States with more than 200 company and franchise locations servicing 48 states.

Since then, Five Star Food Service has grown into one of the largest full-line vending, micro-market, office coffee and foodservice providers in the country. The company has a dominating presence across the Southeast, including in Tennessee, Georgia and Alabama. “We work hard and pride ourselves on providing our customers with the food and refreshment solutions that meet their exact needs while delivering their employees and guests a delicious, satisfying experience,” the company says.

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