Data insights

This solution will be implemented across both the Bus and Rail divisions including the entities of First Bus, Avanti West Coast, Great Western Railway, South Western Railway, TransPennine Express, Hull Trains and Lumo.

As Katie Ferrier, Senior Vice President Customer Engagement & Quality Assurance, Achilles, noted, by working in partnership with FirstGroup, Achilles will be able to deliver data and insights that will create consistency and raise standards across the complex supply chains spanning all the FirstGroup companies. “In turn, this will reduce the time to market via FirstGroup’s procurement policy and enhance access to extensive pre-qualification information – a key objective of the Group’s Procurement function,” she added. “This is a huge vote of confidence by a major player in the Rail Industry for the Achilles transport offering.”